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Responding to People in Emotional Crisis/Escalation (Virtual)
Monday, December 04, 2023, 9:00 AM - 11:00 AM CDT
Category: Training

***This Event is Full! Please email [email protected] to be placed on a waitlist. ***

 One of the hardest roles human service workers play is crisis responder, however often workers are responsible to responding to a variety of people experience crisis or escalating emotions. This course provides or enhances a worker's foundational knowledge about the crisis cycle and how a person's past experiences become present. Participants will also gain easy to use skills to assist in responding to crisis situations experienced by youth and adults whether clients, co-workers, or others.


• Understand the crisis cycle
• Identify how a person's past experiences impact their present reality
• Learn skills to assist in responding to crisis situations

Location Info:

Joella Gerber - Joella is the Clinic Program Manager and Clinic Therapist at Tanager's Mental Wellbeing Clinic, where she is honored to get to help kids, caregivers, teachers, therapists, and the community build resilience, integrate relational wellness, and find healing. As a registered Play Therapist and Trust-Based Relational Intervention Practitioner, Joella believes that relationships and connection are the key to wellness and finds hope in knowing that through intentional experience, support, and work, people can find solutions to the challenges in their lives. Joella is especially passionate about providing support and resources to kids and families who have experienced adoption, foster care, or other trauma. When not a work, you'll probably find Joella with her nose in a book, on an outdoor adventure, or serving with her faith community. 

Registration will begin at 8:30AM. Training will begin promptly at 9:00AM. This training is scheduled until 11:00am.

Please note: Priority seating is provided to staff working within one of the current DHS child welfare service contracts, including: Family Centered Services (FCS); Qualified Residential Treatment Program (QRTP) / Group Foster Care; Child Welfare Emergency Services (CWES): Aftercare Services; Supervised Apartment Living (SAL); Recruitment, Retention, Training and Support Services (RRTS); Parent Partners; Foster Care Youth Council. If you do not work within one of the current DHS child welfare services contract, you may be bumped from the course and placed on a wait list.

 If you have questions regarding seating for the training or if you are unable to participate for any reason, please contact us at [email protected] and we will get back to you within 48 business hours.


Contact: For more information contact us at [email protected]